This is absolutely terrible! Well, just frustrating for the most part. My computer got seriously screwed up and I have no idea. I'm running it on safemode in a wifi area but.... I NEED YOUR HELP!
Since I (probably) won't be able to get on from this computer again, I'll post as much info as possible and hope that you can solve it...
So my computer was working fine... I put it on hibernate after we talked, and then turned it on only to get a "barcode" effect on my screen and it didn't respond. Now, if I run it normally, I get it loaded a bit and it says IRQL_not_less_or_ equal or something to that effect. Type that in on google and it should give you all of the details.
I'm not super with computers, but I've gone through almost every windows program trying to get it to work. System restore, you name it, I've most likely done it. I think I've traced the problem to Symantic Endpoint Protection... The problem is, when I try to uninstall it, it says that the windows installer could not be accessed.
So I went to Microsoft to download a new installer... I download the file, open it, and guess what it says? You can not run this program in safe mode. But i can't get OUT of safe mode without my (now least) favorite color popping up on my screen. So....... I'm at a loss.
I hope you'll be able to help me, and I'll check back here whenever I can... I might be able to get on sometime tommorow morning...
Oh and don't expect me on VL, the graphics card is messed up... So if you are on the same time as me, if we could use the main chat on this website that would be great...
Hope to see you soon for my sanities sake
Since I (probably) won't be able to get on from this computer again, I'll post as much info as possible and hope that you can solve it...
So my computer was working fine... I put it on hibernate after we talked, and then turned it on only to get a "barcode" effect on my screen and it didn't respond. Now, if I run it normally, I get it loaded a bit and it says IRQL_not_less_or_ equal or something to that effect. Type that in on google and it should give you all of the details.
I'm not super with computers, but I've gone through almost every windows program trying to get it to work. System restore, you name it, I've most likely done it. I think I've traced the problem to Symantic Endpoint Protection... The problem is, when I try to uninstall it, it says that the windows installer could not be accessed.
So I went to Microsoft to download a new installer... I download the file, open it, and guess what it says? You can not run this program in safe mode. But i can't get OUT of safe mode without my (now least) favorite color popping up on my screen. So....... I'm at a loss.
I hope you'll be able to help me, and I'll check back here whenever I can... I might be able to get on sometime tommorow morning...
Oh and don't expect me on VL, the graphics card is messed up... So if you are on the same time as me, if we could use the main chat on this website that would be great...
Hope to see you soon for my sanities sake